I am truly amazed by this total process… You and your staff have been great. I can hear things that I have not been able to hear in years. After 15 years of hearing aids and only a little help I was afraid that I was going to have to medically retire due to not being able to hear. With my Cochlear implant, I know that I can work until I am ready to retire. Thank you so much for all that you have done for me and my family!!!